Privacy Statement

Ignis Group Berhad ("IGNIS", "we", "us", or "our") is committed to protecting your personal data and respecting your privacy. This Privacy Statement explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us.

This Privacy Statement is governed by the Personal Data Protection Act 2010 (PDPA) of Malaysia and any applicable regulations, orders, and guidelines issued thereunder.

2.1 Personal Data

We may collect the following personal data when you interact with us:

• Full name, title, and position
• Email address and phone number
• Company or organization name
• Mailing address
• Information provided through our contact, workplace concern, and grievance forms

2.2 Usage Data

We may automatically collect certain information when you visit our website, including your IP address, browser type, operating system, referring URLs, pages viewed, and the dates and times of your visits.

2.3 Cookies

We use cookies and similar tracking technologies to enhance your browsing experience. Please refer to Section 6 (Cookies & Tracking Technologies) for more details.

We process your personal data for the following purposes:

• To respond to your inquiries, complaints, grievances, or workplace concern reports
• To provide and improve our services
• To communicate with you regarding our operations, projects, and initiatives
• To comply with legal obligations and regulatory requirements
• To protect the safety and security of our employees, facilities, and stakeholders
• To analyze website usage and improve our online presence

Under the Personal Data Protection Act 2010 (PDPA), we process your personal data based on one or more of the following legal bases:

• Consent: You have given your consent for processing for one or more specific purposes.
• Contractual necessity: Processing is necessary for the performance of a contract to which you are a party.
• Legal obligation: Processing is necessary for compliance with any legal obligation to which we are subject.
• Legitimate interests: Processing is necessary for our legitimate interests, provided such interests are not overridden by your fundamental rights and freedoms.

We do not sell, rent, or trade your personal data to third parties. We may share your personal data in the following circumstances:

• With our subsidiaries and affiliated companies within Ignis Group Berhad
• With service providers who assist us in operating our website and services (subject to confidentiality obligations)
• With government authorities or regulatory bodies when required by law
• To protect our rights, property, or safety, or that of our employees and the public

Our website uses cookies to:

• Ensure the website functions properly (essential cookies)
• Remember your preferences and settings
• Analyze site traffic and usage patterns
• Assist in our marketing efforts

You can manage your cookie preferences through our cookie consent banner or through your browser settings. Disabling certain cookies may affect the functionality of our website.

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable laws and regulations. When your personal data is no longer needed, we will securely dispose of or anonymize it.

Under the PDPA 2010, you have the right to:

• Access: Request access to your personal data held by us.
• Correction: Request correction of any inaccurate, incomplete, or misleading personal data.
• Withdraw consent: Withdraw your consent for processing at any time (subject to legal and contractual restrictions).
• Prevent processing: Request that we cease processing your personal data in certain circumstances.

To exercise any of these rights, please contact us at the details provided in Section 12 below.

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is completely secure. While we strive to protect your personal data, we cannot guarantee its absolute security.

Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal data from children. If we become aware that we have inadvertently collected personal data from a child, we will take steps to delete such data promptly.

We may update this Privacy Statement from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by posting the updated statement on our website with a revised "Last Updated" date.

If you have any questions, concerns, or requests regarding this Privacy Statement or the handling of your personal data, please contact us: